Feedback helps us to respond and do better. We always welcome input from patients, residents, carers, family members, clients and consumers. We have a system in place for your feedback to be taken seriously and acted upon. Your feedback is extremely valuable and assists us in continuing to improve your care. We will ensure that your feedback is documented on our database, and that it’s shared with the staff or service involved in your care.  Your feedback helps us to understand the consumers perspective, and it supports our efforts to provide positive experiences every time. Compliments about the care you have received are welcomed, and staff are informed.

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