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Yarram & District Health Service
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Rights & Responsibilities

Our commitment to you is to provide quality care in an environment where the rights of the individual are respected and understood.  The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian healthcare system.  Please refer to the YDHS Client Information Book for a summary of what the charter means for anyone seeking to receive care from YDHS.  Or you can contact us on 03 5182 0222 to speak to one of our staff.

YDHS Client Information Book

Charter of Care Recipients’ Rights and Responsibilities – Residential Care

Charter of Care Recipients’ Rights and Responsibilities – Home Care

Office of the Health Complaints Commissioner:
Telephone number 1300 582 113

YDHS Feedback Brochure – please download this brochure to provide your comments, complaints and compliments to YDHS

YDHS Patient Safety Videos

  • Board Members
  • YDHS Senior Management Team
  • Organisational Structure
  • Strategic Plan
  • Statutory Information
  • Reports & Publications
  • Rights & Responsibilities
    • Patient Safety Videos
  • Privacy & Advocacy

Crossley House Hostel

Main Entrance
14 Nicol Street Yarram
Phone: +61 3 5182 0222

St Elmo’s Nursing Home

Main Entrance
Devon Street Yarram
Phone: +61 3 5182 0222

Yarram and District Health Service

Main Entrance
IHCC
85-91 Commercial Rd Yarram
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Urgent Care Entrance

Nicol Street Yarram

Edgar House

20 Nicol Street Yarram
Phone: +61 3 5182 0222

Acute

Devon Street Yarram
Phone: +61 3 5182 0222

Funding Acknowledgement

Yarram & District Health Service acknowledges the support of the Victorian and Commonwealth Governments.

Acknowledgement

Yarram & District Health Service acknowledge the Gunai Kurnai community, the traditional custodians of the land on which we stand.
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